Build secure, scalable business portals that streamline operations and improve collaboration.
Since 2005, GO-Globe has delivered 200+ custom business portals for companies worldwide. From client portals to supplier management systems, we create solutions that connect your entire business ecosystem in one secure platform.
A business portal is a secure, web-based platform that serves as a centralized hub for communication, collaboration, and information sharing. Think of it as your company's private digital workspace where employees, clients, suppliers, and partners can access exactly what they need, nothing more, nothing less.
Unlike off-the-shelf software, a custom business portal is built around YOUR workflows, YOUR data, and YOUR specific business requirements. Most companies use business portals to give clients 24/7 access to project status, documents, and invoices, enable suppliers to manage orders and communications in real-time, connect distributed teams with shared resources, and centralize information that's currently scattered across multiple systems.
The result? Less time wasting, fewer errors, and better relationships with everyone you work with.
The way we work has changed. Your team isn't in one office. Your clients expect instant access to information. Your suppliers need real-time visibility. Email and spreadsheets don't cut it anymore.
Most companies operate with 5-10 different software tools that don't talk to each other. Your team logs in and out all day. Information gets duplicated. Errors multiply. Important documents disappear into email threads.
Here's what this actually costs. Employees waste 12+ hours per week switching between systems and hunting for information. About 40% of client support tickets are just "Where is my...?" questions. Companies spend $15,000-50,000 annually paying for redundant software subscriptions. Client onboarding takes 2-3 weeks longer than it should. And perhaps most importantly, you're at a competitive disadvantage when clients compare your service to competitors with self-service portals.
Your clients now expect the same experience they get from Amazon, Netflix, and their banking apps. They want self-service access 24/7, real-time status updates, mobile accessibility, instant document access, and no waiting for email responses. Companies that can't provide this lose clients to competitors who can.
Early adopters of business portals report 67% reduction in support inquiries, 10-15 hours saved per employee weekly, 31% improvement in client satisfaction scores, and 40% faster project completion times. The question isn't whether you need a business portal. It's whether you can afford to wait while your competitors build theirs.
Not all portals are created equal. The type you need depends on who you're connecting and what problems you're solving.
Give your clients a branded, secure space to access everything related to their account. No more "Can you resend that invoice?" emails. These portals typically include project dashboards with real-time status, document library with version control, billing and invoice history, support ticket submission, communication center, and custom reporting. They're best for professional services, agencies, consultancies, legal firms, and accounting firms.
Different from a client portal, customer portals serve high-volume B2C or B2B relationships where customers need self-service capabilities. Common features include order tracking and history, account management, knowledge base integration, return and exchange requests, subscription management, and payment processing. They're best for e-commerce, SaaS companies, retail, and membership organizations.
Stop chasing suppliers via email. Give them a system where they can manage orders, update shipments, submit invoices, and communicate all in one place. These portals handle purchase order management, invoice submission and tracking, inventory visibility, quality control documentation, performance metrics, and RFQ/RFP submission. They're best for manufacturing, distribution, retail, construction, and hospitality companies.
Your team's digital headquarters. Everything they need to do their jobs in one secure, searchable location. Intranet portals include company news and announcements, HR documents and policies, department resources, internal directory, project collaboration spaces, and time tracking integration. They're best for companies with 20+ employees, remote or hybrid teams, and multi-location businesses.
Extend your business network to strategic partners, resellers, distributors, or affiliates while maintaining security and control. Partner portals feature co-branded resources, lead registration systems, sales enablement materials, training and certification tracking, performance dashboards, and commission or rebate tracking. They're best for B2B companies with channel partners, franchises, and dealer networks.
Comprehensive platforms that serve multiple stakeholder types, often combining client, supplier, and partner features in one ecosystem. These enterprise-level portals include multi-role user management, complex workflow automation, API integrations with ERP and CRM, advanced reporting and analytics, white-label capabilities, and multi-language support. They're best for enterprise organizations, complex B2B operations, and companies with diverse stakeholder needs.
Whether you're building a simple client portal or a complex enterprise system, certain features form the foundation of an effective business portal.
Not everyone needs to see everything. Your portal should offer granular permission controls, role-based access for admins, managers, clients, and suppliers, user groups and departments, single sign-on integration, multi-factor authentication, and self-service password reset. This matters because security and user experience depend on people seeing exactly what they need—nothing more, nothing less.
Stop sending sensitive files via email. Your portal should include a centralized document library with version control and audit trails, folder-level permissions, document preview without downloading, full-text search, and automated document workflows. Email attachments are insecure, hard to organize, and impossible to control once sent.
Everyone wants to see status at a glance. Effective portals offer customizable dashboard widgets, real-time data visualization, KPI tracking, activity feeds, deadline and milestone tracking, and mobile-responsive design. This reduces "status update" emails by 70%+ and gives stakeholders confidence.
Your portal shouldn't be another disconnected system. It should connect to CRM systems like Salesforce and HubSpot, accounting software like QuickBooks and Xero, project management tools like Asana and Jira, ERP systems, email platforms, and cloud storage like Google Drive and Dropbox. Data synchronization eliminates duplicate entry and reduces errors.
Built-in communication reduces email overload through commenting on documents and projects, internal messaging, notification preferences, email digests, announcement broadcasts, and discussion forums. This keeps all communication contextual and searchable in one place.
Your stakeholders work from phones and tablets. Your portal must have responsive design that works on any device, optional native mobile apps, touch-optimized interfaces, offline capabilities for critical features, and push notifications. About 60% of portal access now happens on mobile devices.
Make data-driven decisions with custom report builders, scheduled report delivery, export capabilities in PDF, Excel, and CSV, user activity tracking, performance metrics, and audit logs. Visibility into how the portal is used helps optimize processes.
Reduce manual work with automated approval workflows, task assignment and routing, deadline reminders, status change notifications, conditional logic, and integration triggers. Automation eliminates bottlenecks and ensures consistency.
Make the portal feel like an extension of your brand with custom domains like portal.yourcompany.com, your logo and color scheme, custom fields and forms, branded email templates, and white-label options. This builds trust and reinforces your brand with every interaction.
Enterprise-grade security is non-negotiable. Every portal needs data encryption at rest and in transit, regular security audits, GDPR and CCPA compliance, SOC 2 hosting options, regular backups, and disaster recovery plans. One security breach can destroy years of trust and cost millions in damages.
Before a portal, teams spend 12+ hours weekly switching between systems, searching for documents, and answering "Where is...?" questions. After implementing a portal, everything lives in one place. The average time savings reaches 10-15 hours per employee per week.
Here's a real ROI example. A 20-person team saving 12 hours weekly at $40 per hour equals $9,600 in weekly savings, which translates to $499,200 annually. That's just from time savings alone, not counting error reduction or improved service quality.
Custom portals often replace 3-5 separate software subscriptions. Project management tools cost $1,200-3,600 per year. Document sharing runs $1,800-4,800 annually. Communication tools add another $1,440-3,600. Client management systems range from $2,400-7,200. Supplier coordination software costs $3,000-12,000 per year. The total savings ranges from $9,840 to $31,200 annually, plus you eliminate integration costs.
Disconnected systems create silos. Portals break them down. Projects complete 40% faster when everyone works in the same system. Miscommunication drops by 67% when all context is visible. Cross-team collaboration improves by 52% with shared workspaces.
Clients love self-service capabilities. Status update calls and emails drop by 73%. Client satisfaction scores increase by 31%. Client retention rates improve by 22%. The portal becomes a competitive differentiator in proposals and presentations.
Better supplier coordination means 35% faster order processing, 48% reduction in order errors, 60% less time spent on supplier communications, and better pricing from suppliers who appreciate efficient processes.
Generic software hits limits as you grow. Custom portals scale with you. You can add users without per-seat costs, extend features as needs evolve, integrate new systems as you adopt them, and support business expansion without system replacement.
With custom portals, you own everything. Your data stays on your infrastructure or your chosen cloud. There's no vendor lock-in, no arbitrary feature changes. You can export data anytime and control updates and changes.
Companies with custom portals report win rates 23% higher in competitive situations. Sales cycles move faster because clients see you as more sophisticated. Premium pricing power increases because better service justifies higher prices. Market positioning improves as you're seen as an industry innovator.
Most companies achieve positive ROI within 4-6 months through time savings (the biggest driver), software subscription elimination, error reduction, faster transaction processing, and reduced support costs. The average payback period is 5.3 months with an average 3-year ROI of 340%.
We've delivered 200+ business portals since 2005. Here's exactly how we do it, and why it takes weeks, not months.
During this phase, we conduct stakeholder interviews with your team and key clients or suppliers. We document your current workflows, identify pain points, prioritize features, analyze integration requirements, and review security and compliance needs.
You receive a detailed requirements document, user personas and use cases, a technical architecture proposal, a project timeline with milestones, and a fixed-price quote. This matters because 80% of portal failures happen because requirements weren't clear. We over-invest here to avoid surprises later.
We create wireframes for key screens, develop user interface designs, map user experience flows, build an interactive prototype, conduct stakeholder reviews, and refine the design based on feedback.
You get a clickable prototype you can test, visual design specifications, branding integration mockups, and mobile-responsive designs. You see exactly what users will experience before we write a single line of code. Changes are easy here, expensive later.
We set up the database architecture, build the user authentication system, create the core portal framework, implement role-based access, develop the document management system, and establish basic workflows.
You receive a working portal on a staging server with early access for your team to test and weekly progress demonstrations. You're not waiting months to see something. By week 4, you have a working system.
This phase involves creating API connections to your existing systems, developing custom features, implementing workflow automation, setting up reporting and analytics, optimizing for mobile, and configuring email notifications.
You get a fully integrated system with custom features specific to your needs, automated workflows running, and real data flowing from your systems. This is where the portal becomes truly yours, not a generic template.
We conduct functional testing of all features, perform security penetration testing, execute performance and load testing, facilitate user acceptance testing, fix bugs and make refinements, and test across browsers and devices.
You receive a bug-free, production-ready portal, a security audit report, performance benchmarks, and UAT approval documentation. We catch and fix issues before your clients and suppliers see them.
We provide admin training for your team, create user documentation, record video tutorials, set up a help center, support change management, and prepare launch communication templates.
You get a trained administrator team, complete user guides, a video library, and launch-ready materials. The best portal fails if people don't know how to use it.
We set up the production environment, migrate data if applicable, execute a phased rollout or full launch, monitor in real-time, provide immediate support, and offer launch day assistance.
You get a live portal accessible to all users, a monitoring dashboard, a support team on standby, and a success metrics baseline. We stay with you through launch day and beyond. No "good luck, you're on your own."
After launch, we provide 30 days of intensive post-launch support, monthly maintenance and updates, feature enhancement roadmaps, performance optimization, security updates, and user feedback incorporation.
You get peace of mind, an evolving system that improves over time, a dedicated support team, and regular system health checks.
Companies expect this takes 6 months. It actually takes 6-8 weeks. The reason is simple: we've built this 200+ times. We know what works, what doesn't, and how to avoid the common pitfalls.
Our custom business portals have transformed operations across diverse industries. Professional services firms including consulting, agencies, law firms, and accounting practices use our client portals to deliver white-glove service at scale. Manufacturing and distribution companies use our supplier portals to coordinate with hundreds of vendors while giving customers real-time order visibility.
Healthcare organizations including medical practices, labs, and healthcare providers use HIPAA-compliant portals for secure patient communication and document sharing. Real estate companies including property management firms, brokerages, and developers use portals to coordinate clients, contractors, and partners.
Education institutions including schools, universities, and training organizations use our platforms for student portals, parent communication, and staff coordination. Financial services companies including banks, investment firms, and insurance companies use secure portals for client account access and document management.
This manufacturing company worked with 40 suppliers and spent 20+ hours weekly coordinating orders via email. They experienced frequent errors and had no visibility into supplier performance.
We built them a custom supplier portal with order management, invoice submission, performance tracking, and automated notifications. The results transformed their operations. They now save 18 hours weekly in supplier coordination. Order errors dropped by 76%. Invoice processing time fell from 7 days to 1.5 days. They achieved ROI in just 5 months.
This firm managed 85 active clients and received 40+ daily "status update" emails. They struggled with document version confusion and faced 2-week client onboarding times.
After implementing their custom client portal, client status calls dropped 67%. Client satisfaction scores increased 31%. Onboarding time reduced to just 4 days. Their support team could finally focus on real problems instead of answering "Where is...?" questions. The portal became a competitive advantage in their proposals.
This distribution company fielded constant calls from customers asking about pricing, inventory, and order status. Their sales team spent 50% of their time answering routine questions instead of selling.
We built them a B2B business portal with real-time inventory, customer-specific pricing, order tracking, and quote generation. Customer self-service reached 82%. The sales team got freed up to focus on new business. Average order value increased 19% because customers could browse the full catalog. Customer reorder rate jumped 34%.
Since 2005, we've been building business portals, long before "portal" became a buzzword. We've seen what works, what fails, and how to build systems that last.
From 10-user client portals to enterprise systems serving thousands, we've built them all. Your project benefits from this institutional knowledge.
We work with custom development using PHP, Python, .NET, and Node.js. We have experience with portal platforms like Liferay, SharePoint, and Drupal. We deploy on cloud infrastructure including AWS, Azure, and Google Cloud. We build with modern frameworks like React, Vue, and Angular. We develop mobile technologies including iOS, Android, and Progressive Web Apps.
No scope creep. No surprise bills. You know exactly what you're getting and when.
Every portal includes penetration testing, vulnerability scanning, encrypted data transmission, secure hosting options, and regular security updates.
Small business portals range from $15,000 to $35,000. These are basic client or supplier portals with standard features for companies with 20-100 users.
Mid-market portals cost $35,000 to $75,000. These include more complex features, multiple user types, significant integrations, and support for 100-500 users.
Enterprise portals run $75,000 to $200,000 or more. These involve extensive customization, heavy integration requirements, advanced security, and support for 500+ users.
The assessment call gives you exact pricing based on your specific requirements.
Typical timeline runs 6-8 weeks from kickoff to launch for standard portals. Complex enterprise portals take 10-14 weeks.
Why so fast? We've built this 200+ times. We're not figuring it out as we go. We have proven frameworks, tested code libraries, and efficient processes.
They will. That's normal. We build in two-week sprints, so you see working versions constantly. Small changes don't require change orders. Major scope additions are quoted before implementation. You stay in control.
Probably yes. We've integrated with 100+ different systems. This includes CRMs like Salesforce, HubSpot, Zoho, Pipedrive, and Microsoft Dynamics. We work with accounting software including QuickBooks, Xero, NetSuite, Sage, and SAP. We integrate project management tools like Asana, Monday, Jira, Basecamp, and Trello. We connect ERPs including SAP, Oracle, Microsoft Dynamics, and Odoo. We link cloud storage systems like Google Drive, Dropbox, SharePoint, and Box.
If your software has an API, we can integrate it. If it doesn't, we find workarounds.
No. The portal connects your existing systems. It doesn't replace them. Your CRM stays. Your accounting software stays. Your project management tool stays. The portal just gives everyone a unified view of the information they need.
