Super Support: ROI guaranteed

Peace of Mind

Personnel can spend time handling its own tasks

New & Happy Clients

Updated on your project = New Clients Acquisition & Customer Retention

Expand Your Business

Acting like part of your company by answering short and long term solution questions

Money & Time saver

No trainings, No payroll, benefits, or unemployment costs

Higher Search = Higher Profit

Makes search engine spiders happy and increases your chances for higher search engine rankings

Your 24/7 Business Guard

Solves and monitors possible operational problems and avoids potential catastrophes with clients

Improved Customer Satisfaction

Eliminating errors and downtime

Great Clients Targetting

Provides information about who’s visiting and linking to your site, project

Top-notch Experienced Team

Within a fraction of the cost for a full-time employee

Affordable web support with ROI guarantee

We offer for you a web support and management packages that are professional, inexpensive and take care of your entire web support needs, to ensure that your web business provides a real and measurable return on investment.

Business packages

Large

Medium

Small

Response time is within

4 hours

24 hours

48 hours

During off hours

Support validity

1 year

6 months

3 months

Number of hours

100 hours

20 hours

unlimited

Content updates

Design updates

Site optimization

Field additions

On page SEO

Image Banner design and upload

Advertisement banner design and upload

Graphic works

Site traffic stats and analysis

Telephone support and general consultancy

Site improvement suggestion

Adding new provided images

Making a website more search engine friendly

Competitor analysis

Making a website more search engine friendly

Competitor analysis

Site link check

Bugs correcting

Adding forms or new functionality

W3C validation, Meta tag, title setting etc.

Content management training

Updating code to ensure site security

Hourly

100 USD

80 USD

55 USD

Frequently Asked Questions

Web technical support is essential for ensuring that your online project and online platforms are functioning properly and meeting the needs of users.
Technical support plays a crucial role in ensuring the reliability, security, and usability of websites and online platforms, and is a key component of successful online business and communication.

What you can do in one hour?

Our expertise and experience allow us to work efficiently and quickly. You can expect text changes on an existing web page to take between 5 and 15 minutes, while adding a new page might take between 45 and 60 minutes (depending on how complex the content is). Upon receiving your request, we will let you know how long the job will take, and proceed when you approve.

If I sign up for a support contract, how does it work?

Choose a plan above that provides the level of support you need. When you select up, we will assign you our skilled Project Manager and his support team, who will look after you. Describe the issue you are experiencing with your online project or platform in as much detail as possible. This will help the support team to diagnose and address the problem. Depending on the issue and support plan, you will receive support through email, phone, live chat, or a support ticket system. The support team will work with you to troubleshoot and resolve the issue. After the issue is resolved, the support team may follow up with you to ensure that everything is working properly and that you are satisfied with the support provided.

And if I don’t use all my hours in a particular month or year?

If you do not use all your support hours in a particular month you can ‘carry forward’ the equivalent of 1 months support time to the next month. For example if your contract gives you 15 hours of support time per month, the maximum amount of unused support time you can carry forward is 15 hours [depends on the complexity of the issue].

Is there a minimum contract length?

If you select the Small plan the contract term is 3 months. Contracts are payable in advance via a monthly standard order/invoice. For yearly payment we offer 5% discount. For more information hit the button below and let us know ...