Super Support: ROI guaranteed

Yes, it’s true! At GO-Globe, we offer lifetime technical support for your project. There’s just one condition: keep our credit in the footer of your website. This offer acts as a long-term technical guarantee from us. As long as our credit stays intact and no one alters the code, we will support your project. This support includes troubleshooting, bug fixes, and maintenance to keep your website running smoothly.
However, this lifetime support is valid only if the code remains unchanged by any third party. If another developer modifies the code, our guarantee and support may not apply. External changes can cause issues beyond our control. By keeping our credit in the footer, you acknowledge our work. You also ensure you have a reliable partner for technical help whenever needed. This offer shows our commitment to providing exceptional value and building long-term trust with our clients.

Small Package is designed as a "pay-as-you-go" to ensure your project remains functional, secure, and optimised for performance. These include content and design updates, performance optimisation, SEO improvements, debugging, and more. Our expertise and experience allow us to work efficiently and quickly. When we get your request, we will let you know how long the job will take and proceed when you approve. With the Small Package, you can purchase support hours at a fixed hourly rate. The number of hours needed for a task will vary based on its complexity, and our experienced team will always provide an estimate before proceeding, ensuring complete transparency in our pricing.

You can choose a plan above that provides the support you need. When you select, we will assign your project to our skilled Project Manager and his support team, who will look after you. Describe the issue you are experiencing with your online project or platform in as much detail as possible. This will help the support team to diagnose and address the problem. Depending on the issue and support plan, you will receive support through email, phone, live chat, or a support ticket system. The support team will work with you to troubleshoot and resolve the issue. After the issue is resolved, the support team may follow up with you to ensure that everything is working correctly and that you are satisfied with the support provided.

If you do not use all your support hours in a particular month, you can ‘carry forward’ the equivalent of 1 month's support time to the next month. For example, if your contract gives you 15 hours of support time per month, the maximum amount of unused support time you can carry forward is 15 hours [depending on the complexity of the issue].

If you select the small plan, there is no minimum length; the medium contract term is 3 months, and the large plan is 12 months. We offer a 5% discount for yearly payment. Support payments are made upfront, and we accurately track support hours in our project management system, ensuring you always have full transparency. If you want more information, please just hit the button below and Let us Support You.

Our annual package is designed to cover various services, including Client Conversion, Marketing & Sales, Design & Development, Technical Performance, and hosting-related issues. We offer competitive pricing for bulk hour packages, such as 100 hours, and even better deals for larger packages, like 200 or 300 hours. To inquire about specific pricing for these packages, please get in touch with us below. You can easily contact us to discuss your needs if you need to recharge your hours within the year. We will work with you to determine the best solution, whether that involves adding more hours to your existing package or exploring other options. We aim to provide you the flexibility and support your business needs to succeed!