Updated on your project = New Clients Acquisition & Customer Retention
Expand Your Business
Acting like part of your company by answering short and long term solution questions
Money & Time saver
No trainings, No payroll, benefits, or unemployment costs
Higher Search = Higher Profit
Makes search engine spiders happy and increases your chances for higher search engine rankings
Your 24/7 Business Guard
Solves and monitors possible operational problems and avoids potential catastrophes with clients
Improved Customer Satisfaction
Eliminating errors and downtime
Great Clients Targetting
Provides information about who’s visiting and linking to your site, project
Top-notch Experienced Team
Within a fraction of the cost for a full-time employee
Affordable web support with ROI guarantee
We offer for you a web support and management packages that are professional, inexpensive and take care of your entire web support needs, to ensure that your web business provides a real and measurable return on investment.
Web technical support is essential for ensuring that your online project and online platforms are functioning properly and meeting the needs of users. Technical support plays a crucial role in ensuring the reliability, security, and usability of websites and online platforms, and is a key component of successful online business and communication.
What you can do in one hour?
Our expertise and experience allow us to work efficiently and quickly. You can expect text changes on an existing web page to take between 5 and 15 minutes, while adding a new page might take between 45 and 60 minutes (depending on how complex the content is). Upon receiving your request, we will let you know how long the job will take, and proceed when you approve.
If I sign up for a support contract, how does it work?
Choose a plan above that provides the level of support you need. When you select up, we will assign you our skilled Project Manager and his support team, who will look after you. Describe the issue you are experiencing with your online project or platform in as much detail as possible. This will help the support team to diagnose and address the problem. Depending on the issue and support plan, you will receive support through email, phone, live chat, or a support ticket system. The support team will work with you to troubleshoot and resolve the issue. After the issue is resolved, the support team may follow up with you to ensure that everything is working properly and that you are satisfied with the support provided.
And if I don’t use all my hours in a particular month or year?
If you do not use all your support hours in a particular month you can ‘carry forward’ the equivalent of 1 months support time to the next month. For example if your contract gives you 15 hours of support time per month, the maximum amount of unused support time you can carry forward is 15 hours [depends on the complexity of the issue].
Is there a minimum contract length?
If you select the Small plan the contract term is 3 months. Contracts are payable in advance via a monthly standard order/invoice. For yearly payment we offer 5% discount. For more information hit the button below and let us know ...
Experience the peace of mind that comes with reliable technical support.
A Good Business has only two functions – marketing and innovation.
