Online ordering & Facts in Food industry [Infographic]

Created: Dec 13, 2022

Updated: June 19, 2024

Food Industry

Overview Revenue in the Online Food Delivery segment is projected to reach US$323.30bn in 2022.
  Revenue is expected to show an annual growth rate (CAGR 2022-2027) of 7.60%, resulting in a projected market volume of US$466.20bn by 2027.
  The market's largest segment is Platform-to-Consumer Delivery with a projected market volume of US$208.00bn in 2022.
  Technology has been contributing to the food industry expansion via websites, apps, platforms etc
  95% of restaurant owners believe that technology makes their operations more productive.
  70 % customers prefer ordering food online and want it delivered.
  Approximately 40% of all restaurant sales are now made through online food ordering.
  Americans who use commercial restaurant delivery services claim that they find it to be more convenient 87% of the time.
Spending and revenue food and beverage industry is on second position after other reatil sectors
  In the last five years, the market revenue for the food ordering sector has climbed by 20%.
  In USA, the revenue has tripled in the past five years. It’s predicted to grow to USD 43 billion by 2025
  China leads the world in online meal delivery revenue, which is estimated to be worth USD 155,900 million this year.
  When purchasing food online, 34% of consumers spend at least USD $50 every order.
  27% of consumers stated that they would be prepared to pay more to have their food order delivered more quickly.
Online food ordering statistics: Web vs Mobile App People use their mobile devices to order food in about 75% of cases.
  In 2020, 92% of all restaurants with the highest sales, featured mobile order-ahead services and/or loyalty rewards programmes.
  Using mobile-viewable digital menu boards can boost annual shop sales per unit by $16,000.
  A mobile payment option is considered by 49% of restaurant owners as a necessity for consumers.
  Over 50% of customers are willing to pay in bars and restaurants using a QR code.
  In the US, 58% of consumers preferred cashless transactions.
  A restaurant's branded app or website generates 70% of all digital orders for the business.
  Orders placed through mobile apps and smartphones have grown to be a USD 38 billion market.
  Over 60% of online orders are made on cellphones.
  Nearly a quarter of all sales at Starbucks stores in the US are made through smartphone apps.
  Pizza businesses indicated that customers spent 18% more money when ordering online or on their phones.
  People typically have two delivery apps on their phones, and they use them three times a month.
Ordering on Aggregator platforms vs Own platforms Diners in America who don't utilise third-party online ordering applications do so precisely because they prefer to patronise local eateries.
  In order to ensure that their money gets to the restaurant and not to a third party, 70% of consumers say they would rather order directly from a restaurant.
  Direct-to-consumer ordering dominates the third-party ordering business for online food delivery.
  Off-premise orders are placed directly in 78 percent of the cases, and through third-party platforms in 22% of the cases.
  Direct ordering platforms reported sales of almost USD 16 billion by the end of 2020.
  Commissions from third-party platforms can account for up to 30% of restaurant sales.
  Top food delivery apps across the globe include Uber Eats, Just Eat, Grubhub, Doordash, Takeaway, Deliveroo, Zomato, etc.
Benefits of online ordering system Online Ordering:
  - Increases Order Size
  - Makes You More Efficient
  - helps to Build a Database
  - provide useful customer Analytics
  - Increases Order Accuracy
Tips for Food business owners Must have:
  - A fully-functional website
  - Mobile food ordering app for iOS users
  - Mobile food ordering app for Android users
  - A fleet management system
  - Direct Online Ordering System

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