How quickly can I get my chatbot up and running?
Your chatbot can be ready in 5 to 15 business days. We take care of everything from setup to integration, so you can focus on seeing results.
Do I need to be tech-savvy to manage the chatbot?
No technical knowledge is required. We handle all the management, updates, and optimizations. You can easily make updates through our user-friendly dashboard or let us know what changes you'd like.
Can customers tell they're interacting with a bot?
You decide! The chatbot can be clearly identified as a bot or designed to feel like a natural part of the conversation. Either way, your customers will enjoy quick and convenient interactions.
Does the chatbot support multiple languages?
Yes, our chatbots can interact in various languages, including English and Arabic, using natural and localized phrasing.
What happens if a customer needs to speak with a human?
The chatbot can smoothly transfer the conversation to a live agent, create a support ticket, or arrange a callback, ensuring a seamless experience.
Is the chatbot compatible with our current tools like CRM or WhatsApp?
Absolutely! Our chatbots integrate with major platforms like WhatsApp, Messenger, Shopify, HubSpot, and more. We can also connect via API if needed.
How secure is the chatbot?
Security is a top priority. We comply with GDPR, HIPAA, and ISO standards, and you have full control over access levels, data privacy, and retention policies.
Can the chatbot access our internal files and folders?
Yes, it can securely access both local and cloud-based files with appropriate security filters.
What AI models are available for use?
You can choose from several AI models like GPT, Gemini, Claude, or Deepseek, depending on your plan.
What if the chatbot doesn't know an answer?
If the chatbot is unsure, it will either escalate the query to a more advanced AI model or transfer it to a human agent, based on your settings.
Is there a dashboard for tracking performance?
Yes, we provide a dashboard with insights into chat history, usage statistics, and performance metrics, tailored to your plan.
How long does the initial setup take?
The setup typically takes between 5 to 10 working days, depending on the complexity and the extent of integration required.
Is hosting included in the service?
Yes, all our plans include secure hosting and access to future upgrades at no additional cost.
