Customer Relationship Management (CRM) Module
This module helps pharmacies to manage and nurture their relationships with customers, including patients, doctors, and other healthcare professionals. It stores and organizes customer information, such as contact details, preferences, and history, and enables pharmacies to communicate with customers through various channels, such as email, phone, and social media.
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The module also provides tools for customer segmentation, targeting, and analysis, helping pharmacies to tailor their marketing and service efforts to the needs and interests of different customer groups. By building strong and lasting relationships with customers, the CRM module helps pharmacies to increase loyalty, retention, and sales.