Updated: Dec 02, 2024
Depending on your eCommerce store, you may need an ecommerce basket design for your customers. Here, the step from shopper to buyer happens. The biggest problem successful retailers face is abandoned shopping carts. On average, about 70% of shopping baskets are abandoned. This led to 4 trillion US Dollars of missed revenue globally.
Here, we share the top ten secrets of the successful eCommerce shopping basket. You can fine-tune your cart with the recommended tips. So, you can optimize your favorite service provider's off-the-shelf shopping cart. Keep in mind that about a third of all shoppers are just searching without the intention to buy. Besides this rule of thumb, there are secret ways to make your conversion rates thrive.
The main goal is to make your customers happy and ease their way of shopping. Optimize the basket for mobile experience and make them see their shopping progress all the time so that they can stay on their budget. Offer free shipping to encourage them to engage in upselling. Show related products for immediate addition to the basket.
The three most important secrets for high conversion rates are the following: Use the mini cart that shows a summary of the basket to be focused on for further shopping. Don’t force the shopper to create an account, because that is one of the top reasons for abandoning carts. And finally let there be no extra costs like shipping, taxes, and fees. Customers don’t like surprises, and they always want to know the real cost of the basket.
Your eCommerce basket design really has a lot to do with maximizing sales and making shopping very easy. A well-designed basket keeps the customers engaged, prevents cart abandonment, and even encourages promotions for buying a larger quantity. Let's discuss some of the best ways to improve your basket design and help drive conversions.
Applying discounts automatically in the basket will be one of the best ways to catch shoppers off guard at a pleasant surprise. Who loves finding a discount code? That is why it's sure to make everything flow really well if it is done automatically. In the competitive landscape of eCommerce Dubai, you should focus on the discount on the single item and the total to ensure that shoppers are always informed and happy.
To make the process fast for all kinds of customers, place two checkout buttons: one at the top for customers who are in a rush and the other at the bottom of the page for careful customers. This subtle touch helps the buyer check out more quickly and efficiently, thus creating an optimized shopping experience.
The customer checks their order at the point of checkout. This is why the product description has to be very brief. Include the item name, color, size, and quantity. This not only minimizes errors but also assures the customer is purchasing the right products.
Provide live support on your basket page; it can solve last-minute doubts that the customer might be experiencing in their head. Instant support should be be quick and easily accessible as it can wipe off doubts instantly and minimize aborting the cart abandonment.
Nothing frightens buyers more than hidden charges. Be transparent by showing all costs at first view, including shipping, taxes, and other related charges, right within your eCommerce basket design. The trust gained by displaying the details of these charges keeps the customers aware of what exactly they are paying for.
Use exit-intent popups to eliminate the cart abandonment problem. This popup shall be in a situation where a shopper has been attempting to leave the page, providing them with the option of a discount or reminding them about completing their order. A little incentive will make it all worthwhile for them to stick with your site.
Different customers have different delivery preferences, so offering multiple shipping options is crucial. Some may prefer fast shipping, while others might choose a cheaper pick-up option. This flexibility can make your eCommerce basket design more appealing to a wider audience.
Help customers see how close they are to completing their purchase by adding a progress bar at the top of the checkout process. It gives them a clear sense of how many steps are left, reducing anxiety and improving the overall shopping experience.
Enable consumers to trust your website by displaying trust badges such as SSL, secured payment badges, and customer reviews. In any case, this will greatly help to eliminate anxiety on the side of a consumer about the security of a transaction. This can lead to completing the purchases.
Customers' orders must be easily modifiable for a hassle-free shopping experience. Provide the option to add, remove, or increase the quantity of products directly from the basket. This can prevent frustration and ensure a smoother checkout.
Offer incentives to customers to spend more money by setting a free shipping threshold, which is clearly reflected in your e-commerce basket design to show the amount they can spend to avail of free shipping. For example, when free shipping is provided for an order above $50, you can display a notice as "Spend $10 more and have it shipped free!" This small incentive may encourage them to buy more.
Many shoppers do not want to be forced to make an account when checking out. Offering guests checkout reduces friction and speeds up the whole process, means that they are more likely to actually complete the purchase. You can still give them the option to create an account after the transaction.
You can also give customers the option to save their cart, especially if they do not want to buy now. If you do this, customers' cart items can be placed in order and ready for their next visit, maybe on another device or later. This also makes their decision much easier as they can complete their purchase later.
Use personal product recommendations in the basket to show related items or complementary products. This may encourage a customer to purchase more items in one checkout. By doing this, you can boost your average order value while adding to the overall shopping experience.
Highlight security badges and accept a variety of payment methods, including credit card, PayPal, or local methods such as Apple Pay. This increases consumer confidence in the safety of payments and provides them with a choice to receive payments in whatever method they are comfortable.
We at GO-Globe believe that small changes these days in the competitive world of e-commerce can make a lot of difference in conversion. Moreover, a seamless and intuitive experience while shopping is what makes potential buyers into customers. The poorly designed checkout procedure leads to cart abandonment or missed opportunities. We would love to help you fine-tune your ecommerce basket and further develop your ecommerce basket design to ensure a seamless shopping experience for customers.
E-commerce baskets have become a part and parcel of the customer journey. Here is the actual stage where a buy decision is taken, and that is the place where you enjoy the largest possibilities to optimize your chances of conversion. We at GO-Globe feel that an ecommerce basket design should be very simple, intuitive, and easy to navigate. In fact, we intend to design baskets that present product details in an easy-to-review manner with easy checks. The sooner your shoppers can view the items in their cart, the quantities, and the cost with taxes and shipping costs, the better.
In an organized and transparent ecommerce basket design, confusion does not creep in, and because of this, customers are confident while choosing to buy. All important information is at a glance—not a surprise to the shopper. This also builds trust, which is very important for converting a shopper into a buyer. These are some of the effective e-commerce secrets that keep the cart user-friendly and drive sales.
Many e-commerce stores make a checkout process so complicated because of long forms, many unnecessary steps, confusing options, and frustration of customers, so we tend to simplify the whole process from the basket to the final purchase without distractions and unnecessary steps.
With a clean and simple ecommerce basket, customers are less likely to abandon their carts. GO-Globe designs checkout flows that require merely minimal information. For example, we offer guest checkouts whereby the customer can actually complete their order without requiring them first to have an account. In most cases, it is this step that prevents the sale from happening but not with our service. With such e-commerce secrets we use for our clients, we maintain hassle-free efficiency.
Mobile shopping is growing. So, your ecommerce basket design should support mobile devices also. More people than ever are shopping on a mobile phone and if your online store does not support mobile, you are probably missing out on a huge number of potential customers. The key principle of GO-Globe is a responsive design that leads to a responsive online shopping basket that will automatically change itself to fit into any screen size without losing the shopping experience.
With us, customers can add products to a mobile-friendly shopping cart and review their choices and make purchases at their own convenience, anywhere. We keep in mind the UI/UX of the design. So, buttons are easy to tap on, images of products clear, and all details are easily readable on even smaller screens of the mobile devices.
Anything purchased online require trust and confirmation. Customers should always feel secure when buying, which is one of the easiest ways to garner this trust is through openness about the cost, shipping time, and other payment availability. We at GO-Globe assist in creating an ecommerce basket design, open and upfront with shipping cost, taxes, and other costs, so the customers do not have any unwanted shocking charges at checkout time.
We also recommend that the checkout page incorporate security badges and SSL certificates to let customers know their data is actually safe. The trust symbols could be reflected in measures that show secure payment options and customer reviews, thereby building confidence and minimizing hesitations on checkout.
Flexibility and modification are other keys to a successful e-commerce basket. For example, if a shopper wishes to add or remove items, adjust quantities, or even change the shipping method, this should be easy and not so much of a hassle. GO-Globe ensures the ease with which cart modifications can be carried out. Such flexibility allows customers not to abandon their carts at all in case they make an error or decide to make changes in the shopping process.
This makes customers feel they are in control of their shopping and enables them to be at the center of this activity. This is one among many ecommerce secrets which we use to drive conversions.
At GO-Globe, we know that the ecommerce basket isn’t just about completing a sale. It’s also an opportunity to increase your average order value (AOV). We use strategies like upselling and cross-selling to suggest related products or add-ons that are relevant to the items already in the cart.
For example, if a customer is buying a pair of shoes, we might suggest socks or shoe care products that complement their purchase. This is done in a subtle, non-intrusive way so as not to disrupt the shopping experience. By showing relevant products at the right time, we increase the chances of customers adding more items to their cart, which in turn boosts your revenue.
One of the most common reasons that the cart gets abandoned is because a customer is unsure how many steps lie ahead before completing the checkout process. GO-Globe adds a nice sensibility to the checkout page by proposing that progress bars be introduced for customers to follow how far along they are. This little gesture would make all the difference between completion and anxiety, ensuring that the customer feels sure they have only a few clicks between them and the completion of their purchase.
These clear progress indicators can make the whole process feel more manageable for a customer who is new to online shopping or overwhelmed by the checkout process. It's one of those simple yet effective techniques we work on to improve the ecommerce basket design and increase more sales.
Speed is a critical area when it comes to Internet shopping. The faster and more efficient the process, the faster the customer will complete their purchase. We help speed up the ecommerce basket for e-commerce stores by reducing page load times and making the checkout process as quick as possible.
Slow websites can frustrate customers, especially if they need to wait for pages to load or for forms to process. Optimizing for speed improves the user experience, meaning that customers are much more likely to complete their purchase rather than leaving it in a cart.
By implementing these simple yet effective strategies, your eCommerce basket design will not only enhance the customer experience but also improve your overall sales performance. Whether you're focusing on eCommerce Dubai or catering to a global market, a well-structured basket is key to success.